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East Coast Cleaning respects your privacy. This policy explains how we collect, use, protect, and share information when you contact us, request cleaning services, or communicate with us by text message.

Information We Collect -

We may collect your name, phone number, email address, service address, service preferences, appointment details, communications with us, and service history.

How We Use Information -

We use this information to provide and manage cleaning services, schedule and confirm appointments, send service updates and invoices, respond to questions, and improve our customer service.

Text Messaging -

If you choose to receive text messages from East Coast Cleaning, we may send appointment reminders, arrival updates, service-related updates, estimates, invoices, and customer-support messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, contact us using the information below.

How We Protect Information -

We use reasonable administrative, technical, and physical safeguards to protect customer information. Access is limited to team members and service providers who need it to operate our business and provide services.

Sharing Information -

We may share information with trusted service providers that help us operate our business, such as scheduling, communication, payment, and website providers, only as needed to provide our services. We do not sell customer information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent will not be shared with third parties.

Your Choices -

You may contact us to update your information or ask questions about how we handle it.

Phone: 207-407-4088

Email: services@eastcoastcleaning.me

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